Booking Terms & Conditions

Please note that prices may vary prior to booking. If a change occurs, we will inform you before confirming your reservation. Once your travel arrangements have been priced and confirmed in your itinerary and booking confirmation, that price will remain fixed.

While we strive to provide accurate and up-to-date information, Solfairer Travel & Tours does not own or control the suppliers delivering your travel services. As such, changes may occasionally occur without prior notice from these suppliers.

If we are made aware of any changes, we will notify you either before confirming your booking or, if later, as soon as reasonably possible prior to departure.

Please also be aware that the availability of certain facilities and amenities such as restaurants, water sports, and kids’ clubs may be influenced by local conditions including weather, public holidays, or low occupancy.

All elements listed on your itinerary indicate that the airline, hotel, vehicle rental company, or tour operator has accepted your reservation via Solfairer Travel & Tours, subject to standard reservation terms unless otherwise noted.

As a traveller, it is your responsibility to arrive punctually for all flights and scheduled reservations. You must also reconfirm your arrangements when required and ensure compliance with all local government travel regulations.

We expect all guests to conduct themselves in a respectful and responsible manner toward others encountered during their journey.

We reserve the right to immediately cancel any holiday arrangements in the event of disruptive or inappropriate behaviour toward our suppliers or their representatives. In such cases, you will be fully responsible for any cancellation fees and the cost of securing alternative travel arrangements.

Please ensure that you are fully aware of all passport and visa requirements and that you allow adequate time to obtain them. We recommend that you travel with a passport that has a minimum validity of 6 months remaining at all times. This is an immigration requirement for many countries and airlines.

Passports should be Machine Readable for travel to/via many countries. If you intend visiting or transiting through other countries, please ensure you are fully aware of all relevant visa and passport requirements. If your passport is in its final year, you should check with the Embassy or country you are visiting.

Health facilities, hygiene and disease risks vary worldwide, you should obtain health advice on your specific needs as early as possible. It is your responsibility to ensure that you have fully complied with all health and immunisation requirements of the countries you may be visiting.

Please note that airlines are required by laws introduced in many countries to give border control agencies access to passenger data. Accordingly, any information that the airline holds about you and your travel arrangements may be disclosed to the customs and immigration authorities of any country on your itinerary. Please contact your travel consultant if you require further information.

Full details of your baggage allowance including weight and dimensions can be found by viewing the flight itinerary receipt or on the airline’s booking management system.

An airline may, if circumstances so require, change the day or timings of operation, divert, postpone, or delay any flight or alter the airport of departure or arrival and may without notice substitute alternate carriers or aircraft. Flight delays do regrettably happen and in such cases the airline is responsible for your arrangements where necessary.

As a general rule airline tickets cannot be rerouted or transferred to another airline. All flights must be used in sequence, as booked. Failure to do so may result in cancellation of all remaining sectors and restrict any possible refund.

Solfairer recommend checking in on-line prior to all flight departures, where possible. It is your responsibility to check the timing of your flight is unchanged.

  1. Eligibility

This promotion is open only to who are 18 years of age or older at the time of entry.

  1. Promotion Period

The giveaway commences on January 20, 2026, and will remain open until an official closing announcement is made on this page.

  1. How To Enter The Giveaway

Participants must complete the following steps on Facebook:

  1. Follow the official Solfairer Travel & Tours Facebook page.
  2. Like the official giveaway post.
  3. Comment on the giveaway post, preferably the word “Flight”.
  1. Prize

The winner will receive one (1) roundtrip economy class domestic flight to any destination within the Philippines serviced by our partnered airline. The prize will have a maximum total monetary value of up to ₱6,000. Any costs exceeding this amount (such as fare differences for specific dates or additional add-ons) shall be shouldered by the winner.

The prize includes base fare, taxes, and terminal fees. It does not include baggage allowance beyond the standard carry-on, travel insurance, accommodation, or personal expenses.

The giveaway is non-transferable and not convertible to cash.

  1. Winner Selection and Notification

One (1) winner will be selected via a random electronic draw every Friday of the week using https://randomizer.uk/.

The winner will be notified via Facebook Messenger and/or a public announcement on our page within five (5) days of the draw.

The winner can only win once, if the draw picks a previous winner, the draw will be made again.

The winner must provide a valid Philippine Government-issued ID and proof of residency to claim the prize.

The winner will require providing a review on the review platforms provided by the host. 

  1. Travel Restrictions

Travel must be booked at least thirty (30) days in advance.

Blackout dates apply, including but not limited to: Christmas, New Year, Holy Week, and regular public holidays.

The flight must be used within one (1) year from the date of the award.

  1. Privacy

By entering, you grant Solfairer Travel & Tours the right to use your name and likeness for promotional purposes related to this giveaway without further compensation, unless prohibited by law.

  1. Facebook Disclaimer

This promotion is in no way sponsored, endorsed, administered by, or associated with Meta/Facebook. By participating, you provide a complete release of Facebook from any and all liability.

Please take a moment to review and understand the terms and conditions associated with any special offers linked to your holiday. Some offers may involve additional payments made directly to the property, or include benefits such as room upgrades, early check-in, or late check-out, these are often subject to availability and may only be confirmed upon arrival.

Kindly note that all special offers are subject to change and may be amended or withdrawn at any time.

Where an airline offers advance seat assignment we will endeavour to accommodate individual preferences. However these preferences cannot be guaranteed even when confirmed and all airlines reserve the right to change or cancel seat allocations.

Where an airline is in the process of improving or refreshing a cabin service or has indicated a specific aircraft type it is not possible to guarantee the improved product or the aircraft type will be available on the day of travel. These factors are due in part to aircraft rotation, equipment servicing and other operational reasons.

If any member of your party has any personal or medical condition or disability which may affect your booking, please advise before you make your booking so that we can try to confirm suitability of your chosen arrangements.

If you have a specific request such as interconnecting, adjoining, non-smoking rooms please notify your consultant at the time you make your reservation. Please note that these requests cannot be guaranteed and remain subject to availability at check-in.

The fact that a special request has been noted on your confirmation itinerary or any other documentation or that it has been passed on to the supplier is not confirmation that the request will be met. Failure to meet any special request will not be a breach of contract on our part unless the request has been specifically confirmed by us. We do not accept bookings that are conditional upon any special request being met.

Unless otherwise specified on your itinerary, hotel reservations are made on a room with breakfast included. Check in/out times vary by property. Check in is usually available after 3-4pm and check out is typically required by 10-11am.

If your onward arrangements fall outside of these times, you may request an earlier check-in or later check-out for a charge locally, subject to occupancy levels. The only way to secure different check in/out time is to pre-book an extra night.

We inform hotels of your expected arrival/departure time where possible but nothing is guaranteed in advance.

Where we act as agent, we will arrange for you to enter into a contract with the applicable Principal of your chosen travel arrangements, as specified on your booking confirmation.

As an agent we accept no responsibility for the acts or omissions of the supplier or for the services provided by the Principal.

The Principal’s terms and conditions will apply to your booking, and we advise you to read these carefully as they do contain important information about your booking.

If you’ve made a prepayment, the remaining balance must be paid by the due date provided. Failure to settle the full amount by this deadline may result in cancellation. Unless otherwise specified, all payments made to Solfairer Travel & Tours for travel arrangements are held on behalf of the Principal, in accordance with our contractual agreement.

Please note: our suppliers will never contact you directly to request additional payments related to your Solfairer booking. If you receive such a request, whether by phone or email—do not respond. Instead, notify Solfairer Travel & Tours immediately.

If you or any member of your party needs to cancel a booking, we must be notified immediately in writing. The fastest way to do this is by emailing support@solfairer.com. Cancellation must be submitted by the first named person on the booking, provided they made the payment. If the individual requesting cancellation is not the lead booker or did not pay for the booking, then written notice must be received from each adult (18+) listed on the booking.

Please note: your cancellation will only take effect once we receive written confirmation from the Principal.
All amendments and cancellations are subject to the terms and conditions of the Principal providing your travel arrangements. While we will do our best to assist, we cannot guarantee that the Principal will approve such requests. Be sure to obtain written confirmation of any changes before you travel.
The Principal may apply cancellation or amendment fees as outlined in their booking conditions. These charges can be substantial up to 100% of the total cost and typically increase as the departure date approaches.

We will inform you of the applicable charges at the time of amendment or cancellation.

Your contract is with the Principal and its booking conditions apply. As agent, we accept no responsibility for the actual provision of the travel arrangements you have booked. Our responsibilities are limited to making the booking in accordance with your instructions. We accept no responsibility for any information about the travel arrangements that we pass on to you in good faith.

We do not exclude or limit any liability for death or personal injury that arises because of our negligence or that of any of our employees whilst acting as an agent for the Principal whilst in the course of their employment for Solfairer.

2026 SPECIAL

Plan Your Perfect Philippines Getaway!!

Eager to explore Philippines stunning landscapes and vibrant culture? Whether it’s an island escape or a city adventure, Solfairer Travel & Tours has the perfect package for you.